Our last Christmas delivery date is the 10th of December, if you require any products after this date please contact us and we might be able to process an order quicker.
Delivery
All products on our site are delivered via Royal Mail UK. If you would like your item gift wrapped please drop us an email there is a £2.99 fee for our gift wrap service.
* We are sorry but we do not ship to any countries outside the UK.
Delivery Time
Delivery times are normally between 2 to 15 working days, depending upon what is ordered and whether it is in stock. However, during peak ordering times like Christmas or after a press release there might be a slight delay in which case we will notify you immediately. If you have a special date that you would like the product by please let us know and we will do our best to meet it. We have not missed a birthday or other special occasion yet!. If you have any concerns please contact us
Returns
We want you to be happy with your purchase. Great care is given to every detail, but if you ever receive an item that is defective or does not meet your expectations, please let me know and we will replace or refund the item for you. Unfortunately postage cannot be refunded. Please contact us as soon as you receive your order, if there's anything wrong with it.